Change Policy

SERVICES – POLICIES

TO ENSURE THE INTERESTS OF CUSTOMERS & THE REPUTATION OF THE COMPANY

Please check the goods and money before leaving the counter. After you leave C13 the Company will not be responsible for resolving any complaints or errors.

Please keep the Sales Invoice Warranty And Product Inspection Certificate to serve the exchange and warranty of products. Without a Sales Invoice Guaranteed Paper and Product Inspection Certificate, the Company will not apply preferential regimes under the current regulations or may refuse to exchange and sell.

When reselling goods, you bear all quality inspection costs. When removing the staff from the drive witnessed by the customer.

Please check the goods, keep the Invoice Certificate of Guarantee and Product Inspection Certificate. In case you lose your Invoice or Certificate of Guarantee or The Certificate of Product or Product Inspection is no longer intact, the Company will acquire it as agreed upon or have the right to refuse to buy it.

Collection and exchange policy

	Resale	Exchange goods
Gold Jewelry 9999	Carry out the acquisition of gold products including: monolithic gold products, logos, badges, jewelry.	Calculated to horizontally the same weight.
	The company, which sells jewelry at any age, will receive jewelry back at that age.	The exchange price is calculated according to the price of selling jewelry at the time of transaction.
	Acquisition by actual gold weight and calculated at list price at the time of transaction	The difference in gold of new jewelry and old materials (old products) is calculated according to the selling price and purchase at the time of transaction.
	No processing and stone charges for resale products (if any)	Guests pay for new products.
For products that are not from the store.	For Gold Jewelry 9999 or raw materials: must be melted into raw materials to test the age.
For products that are not from the store.	The store does not record SJC